At Andil Wholesale Ltd, we are committed to delivering exceptional wholesale services to meet your business needs. To assist you better, we have compiled a list of frequently asked questions (FAQ) addressing common queries about our wholesale services.

1. What is the minimum order quantity (MOQ) for wholesale purchases?

• Our MOQ varies by product. Please check the product details or contact our sales team for specific information.

2. How can I place a wholesale order?

• You can place a wholesale order through our website by adding items to your cart and following the checkout process. Alternatively, you can contact our sales team at [email protected] for personalized assistance.

3. Are there discounts available for bulk orders?

• Yes, we offer discounts for bulk or large orders. The discount percentage may vary depending on the quantity ordered. Contact our sales team for a quote.

4. What payment methods are accepted for wholesale orders?

• We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Please check our payment policies for more details.

5. Can I request samples before placing a bulk order?

• Yes, we offer sample requests for certain products. Contact our sales team to inquire about sample availability and pricing.

6. How is shipping handled for wholesale orders?

• Shipping costs and methods depend on the size and destination of your order. Our sales team will provide you with shipping options and associated costs during the ordering process.

7. What is the turnaround time for wholesale order processing?

• Order processing times vary based on the products ordered and current demand. Our sales team will provide estimated turnaround times when confirming your order.

8. Can I customize products for my wholesale order?

• Depending on the product, customization options may be available. Contact our sales team to discuss your specific customization needs.

9. What is your return policy for wholesale orders?

• Please refer to our detailed return policy on our website. Generally, we do not accept returns for wholesale orders once they have been shipped.

10. How can I contact customer support for assistance? – You can reach our customer support team by emailing [email protected] or calling +44 19235 10590

We trust this information proves helpful. If you have any additional questions or require further assistance, please do not hesitate to contact us.